FAQ
Practical answers about doors.
Scope, hardware, fire ratings, installation, structural repair, access, and closeout.
Estimates & scope
How door projects are defined before work begins.
The property address, door type, opening dimensions, current condition, hardware needs, building access, occupancy, and preferred timing are useful. Photos can help clarify the request, but some projects still require an on-site review.
It should identify the slab, frame, hardware, weatherstripping, fire rating, framing adjustments, protection, access, cleanup, and change-order handling.
Yes. The service menu includes residential and commercial installation, custom fabrication, hardware supply, structural repair, fire-rated doors, storefront systems, emergency repair, and security upgrades.
Doors & hardware
Fire ratings, hardware, sizing, and code compliance.
Multifamily, commercial, and mixed-use buildings in NYC often require UL-listed fire door assemblies in corridors, stairwells, and certain tenant separations. The scope should identify the required label and self-closing hardware.
Many binding, sagging, or latch problems stem from jamb settlement, hinge wear, or strike misalignment. Structural repair can restore operation while preserving original materials when possible.
Consider door weight, traffic, security goals, and ADA requirements. Locksets, closers, hinges, and panic hardware should be matched to the door and building use.
Accurate on-site measurement accounts for jamb width, header height, floor clearance, swing direction, and existing casing. Pre-war and masonry buildings often need field verification before ordering.
Installation & process
What happens before and during door work.
Depending on condition, prep may include jamb straightening, header adjustments, threshold replacement, masonry or drywall repairs, and hinge reinforcement. Structural work outside the door scope should be identified separately.
The protection plan depends on the project. It may include covering flooring, planning for occupied hallways, and coordinating access in multifamily and commercial buildings.
Yes. Custom slabs, fire-rated assemblies, and specialty hardware may require ordering lead time. Emergency repairs may use temporary measures while permanent parts are sourced.
Testing & closeout
How the completed scope is reviewed.
The completed work is reviewed against the agreed scope. Latch alignment, closer operation, and hardware function are tested. Any agreed adjustments should be documented before closeout.
Old door removal and debris haul-away can be included in the written scope when requested. Confirm disposal expectations before work begins.
Sunday is closed. Monday through Friday hours are 7:00 AM to 6:00 PM, and Saturday hours are 8:00 AM to 2:00 PM.
In depth
Questions about nyc door services across NYC
Practical answers from Hillman Door Supply and Door Repair to help you compare door scopes in Brooklyn, Manhattan & Queens. Tap a question to expand.
A clear scope identifies the door slab, frame, hardware, weatherstripping, fire rating, and any framing adjustments. Existing damage or structural repairs outside the door scope should be identified before work begins.
Multifamily, commercial, and mixed-use buildings in NYC often require UL-listed fire door assemblies in corridors, stairwells, and certain tenant separations. The written scope should identify the required label, self-closing hardware, and smoke-seal components.
Hardware selection depends on door weight, traffic, security goals, and ADA requirements. Locksets, closers, hinges, panic hardware, and access-control prep should be matched to the door and building use rather than treated as interchangeable.
Many binding, sagging, or latch problems stem from jamb settlement, hinge wear, or strike misalignment — not a failed slab. Structural repair can restore smooth operation and secure closure while preserving original materials when possible.
Accurate on-site measurement accounts for jamb width, header height, floor clearance, swing direction, and existing casing. Pre-war and masonry buildings often need field verification before ordering a slab or custom fabrication.
Settlement, humidity swings, masonry movement, and high-traffic use can affect how doors hang and latch. A responsible scope accounts for the building type — brownstone, loft, multifamily, or storefront — instead of assuming a standard rough opening.
The closeout plan should cover removal of old doors and debris, hardware testing, latch alignment, and a walkthrough against the written scope. Any agreed adjustments should be documented before the project is considered complete. Call (718) 638-4271 to discuss your project in Brooklyn, Manhattan & Queens.
Ready to plan your NYC door project?
Tell Hillman Door Supply and Door Repair about the opening, door type, hardware, property, and timing you have in mind.